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COVID19 - masks or face coverings:

COVID - MASK OR FACE COVERINGS ARE STILL REQUIRED WHEN VISITING THE PRACTICE: 

If the Doctor/Nurse or other specialist within the surgery ask you to visit for a face to face appointment patients must wear either a face mask or face covering, this will continue to reduce the risks to the patient being seen, other patients waiting and our own staff whether clinical or non-clinical.

Thank you in advance for your co-operation.

Demonstrating your COVID vaccination status from 17 May 2021 : 

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from: 

  • the NHS App which you can download from app stores 

  • the NHS website 

  • 119 - by requesting a paper letter

You will need to register to use the online services, if you have not already. It may take more than a week for your identity to be checked and verified.

If you cannot access the online services, and you have had both doses of the vaccine, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel outside the UK in the near future and have had your second dose more than 5 working days ago. It may take up to 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status. Please do not contact the practice about your COVID-19 vaccination status unless you have been advised to by the 119 service.

When you're planning your travel, you should check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is enough time to get proof of your COVID-19 vaccination status before you are due to travel.

August Bank Holiday Closure:

Monday 30 August 2021 we will reopen on Tuesday 31 August at 8am

Should you need emergency treatment please call 999 or alternatively contact NHS111.

Blood appointments available to book on-line at local sites:

Patients are now able to book blood appointments on-line for St Michaels' - Braintree, St Peter's - Maldon, Broomfield Hospital and Christchurch Clinic in Chelmsford.

To book on-line please visit the website www.mse.nhs.uk/blood-tests you will need to register and takes approximately 2 minutes and only needs completing once.  You can also sign-up for other family members who do not have on-line access.

You will receive a text message or e-mail confirming your appointment.

The phone line facility is still available to those who prefer to use this method and for clarification the number is 01245 516963

COVID-19 Vaccine information:

  • You will be contacted directly when it's the right time for you to come forward, so please don't contact the NHS to seek a vaccine before then.
  • Please act on your invite when it comes, and make sure you attend your appointments when you arrange them.
  • And of course, please continue to abide by all the social distancing and hand hygiene guidance, which will still save lives.

NHS are regularly updating public information about the COVID vaccination programme and you can find this information:

www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-vaccine

This will provide information about the vaccine safety and efficacy and your priority to receive a vaccine.

Flu vaccinations:  

Flu season is here and the practice is now able to offer patients an appointment, please contact our reception team who will advise you further.

When attending for your appointment please have patience with our staff and do not arrive any earlier than five minutes before your appointment.  A face covering must be worn when visiting the surgery for any appointment.

The flu vaccine will only be given to those patients that the Government has confirmed to practices may be vaccinated.

Please call after 10am to make you appointment.  

Are you concerned about domestic abuse during this time?  Help is available when it is safe to do so:

Call 0330 3337 444 or use the following link: www.essexcompass.org.uk

Your COVID Recovery: 

This interactive web-based programme has been developed to support your recovery from COVID-19 irrespective of whether you were admitted to hospital.  Please visit www.yourcovidrecovery.nhs.uk 

Is your child unwell?

Download the free NHS Essex Child Health and download the FREE app for expert advice for common childhood illnesses at your fingertips.

Mental Health

Mind for better mental health - SilverCloud will help provide you with space for thinking and feeling better. 

For SilverCloud support visit :  me.silvercloudhealth.com/signup

New telephone system 

All calls will be recorded for training and quality purposes.

Our new telephony system will offer you a menu choice so that you get to the right department the first time.  These options are:

 Option 1 – Reception to book, cancel or amended an appointment

 Option 2 – Administration team – available from 8am – 4pm

 Option 3 – Secretaries available 9am-5pm Monday, Tuesday and Wednesday then 8am -3.45pm Thursday and Friday

 Option 4 – Results – will only be available between 3 – 5pm Monday to Friday.  Results will not be given to a third party, unless written consent has been provided to the practice.

The practice has scheduled the following staff training afternoons and will be closed from noon and will re-open on the relevant next day:

Wednesday 30 June 2021

Thursday 29 July 2021

Thursday 30 September 2021

Thursday 28 October 2021

Wednesday 24 November 2021

Thursday 16 December 2021

During the above closures should you need medical support please contact NHS 111 or 999 if a life threatening emergency.

Extended Hours Access for patients

Doctor appointments are now available to patients at the weekend at the following locations:

Chelmsford

Halsted

Maldon

Braintree

Should you wish to access a weekend appointment please contact our reception staff during normal surgery hours 8am until 6pm, they will provide you with all the necessary information and book the appointment for you.

The surgery will receive information from your consultation which will be followed-up if required.

Fees for Non-core service requests

The NHS does not provide within it's core contract requests from patients for completing insurance forms, Taxi/HGV medicals, letters to schools/college or such other organisations and there will be an associated charge to patients for supplying the information they require.

Please visit our reception staff who can confirm the associated costs of your requests.  All requests need to be paid for prior to the work being completed.

Please provide us with at least two weeks notice of such a request as we cannot guarantee that we can complete the work in a shorter time frame.

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