New Extended Access appointments for Braintree Patients:
We are pleased to announce that the Primary Care Network has made arrangements for GPs, Nurses, Pharmacists and others to be available to host appointments for practice patients from all the 5 surgeries on Saturday's from 9 - 5pm and medication reviews during the week from 18.30pm until 20.00pm.
All the clinical staff are members of the 5 practices and they will have full access to your medical record, have the ability to make any necessary referrals, order blood tests etc, this information will then be available within your own medical record back at your usual practice, should you need any follow-up.
The service is being run at this time from Blandford Medical Centre due to their car parking capacity which will make it more convenient for patients.
This is a new service and will take a few weeks to get going. Please note: this not an emergency service or a walk-in service all appointments are to be made through you usual surgery Monday to Friday and the appropriate information will be provided to you by the reception staff.
Help ‘Do Your Bit’ by boosting your immunity with a flu vaccine and covid-19 booster
Health leaders warn of a “twindemic” with the risk of both COVID-19 and flu circulating at high levels, potentially at the same time.
Local residents over the age of 50 and at-risk groups are now being urged to get flu vaccines and their autumn COVID-19 boosters.
There are now over 80 places across mid and south Essex that residents can visit to get vaccinated including lots of local pharmacies, dedicated vaccination sites and local GP practices.
The public can book winter vaccinations through their GP practice. Alternative options including walk in clinics and ways to book online are available by visiting https://www.midandsouthessex.ics.nhs.uk/health/winter/vaccination/ or call 119.
COVID19 - wearing of masks June 2022:
Face coverings are no longer required, however the Partners have requested when attending for an appointment with any clinical staff member that you wear a face mask.
Thank you for your co-operation in advance.
Is your child unwell?
Download the free NHS Mid Essex Health and Care Partnership app or view the guide here www.msehealthandcarepartnership.co.uk for expert advice for common childhood illnesses at your fingertips, hospital transports criteria and lots more.
Bank Holiday Closures for 2023:
Should you need emergency treatment please call 999 or alternatively contact NHS111.
Blood appointments available to book on-line at local sites:
Patients are now able to book blood appointments on-line for St Michaels' - Braintree, St Peter's - Maldon, Broomfield Hospital and Christchurch Clinic in Chelmsford.
To book on-line please visit the website www.mse.nhs.uk/blood-tests you will need to register and takes approximately 2 minutes and only needs completing once. You can also sign-up for other family members who do not have on-line access.
You will receive a text message or e-mail confirming your appointment.
The phone line facility is still available to those who prefer to use this method and for clarification the number is 01245 516963
Are you concerned about domestic abuse during this time? Help is available when it is safe to do so:
Call 0330 3337 444 or use the following link: www.essexcompass.org.uk
Is your child unwell?
Download the free NHS Essex Child Health and download the FREE app for expert advice for common childhood illnesses at your fingertips.
Mind for better mental health - SilverCloud will help provide you with space for thinking and feeling better.
For SilverCloud support visit : me.silvercloudhealth.com/signup
New telephone system
All calls will be recorded for training and quality purposes.
Our new telephony system will offer you a menu choice so that you get to the right department the first time. These options are:
Option 1 – Reception to book, cancel or amended an appointment
Option 2 – Administration team are available between the hours of 10am - 1pm and 4pm - 5.30pm please do not call outside these times. They are not able to book appointments.
Option 3 – Secretaries available 9am-5pm Monday, Tuesday and Wednesday then 8am -3.45pm Thursday and Friday
Option 4 – Results – will only be available between 3 – 5pm Monday to Friday. Please allow five working days for your results to be received back at the practice before you call for your results. Results will not be given to a third party, unless written consent has been provided to the practice.
Option 5 - Prescriptions - our script clerk will be able to take telephone queries or telephone orders for those agreed by Doctors during the hours of 10am - 12pm on Monday and Tuesday for Wednesday and Friday it will be 10am - 12pm and 4pm - 5pm. If you are calling outside these time please call back as our receptionist/administration or secretaries will be unable to support your queries or orders.
The practice has been scheduled for 2022/2023 staff training afternoons. We will be closed from noon and re-open on the relevant next day:
Dates for 2023
Tuesday 28th February 2022 from midday
Thursday 23rd March 2022 from midday
During the above closures should you need medical support please contact NHS 111 or 999 if a life threatening emergency.
Extended Hours Access for patients
Doctor appointments are now available to patients at the weekend at the following locations:
Should you wish to access a weekend appointment please contact our reception staff during normal surgery hours 8am until 6pm, they will provide you with all the necessary information and book the appointment for you.
The surgery will receive information from your consultation which will be followed-up if required.
Fees for Non-core service requests
The NHS does not provide within it's core contract requests from patients for completing insurance forms, Taxi/HGV medicals, letters to schools/college or such other organisations and there will be an associated charge to patients for supplying the information they require.
Please visit our reception staff who can confirm the associated costs of your requests. All requests need to be paid for prior to the work being completed.
Please provide us with at least two weeks notice of such a request as we cannot guarantee that we can complete the work in a shorter time frame.