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DNA Policy

Non-Attendance of Appointments at Blyth's Meadow Surgery

There are increasing pressures upon all doctors and nurses to reduce waiting times and increase patient access.

Sadly, during January 2020 the practice experienced 98 missed appointments when patients did not attend their booked appointments.  If you are unable to make your appointment please cancel at the earliest opportunity as other patients may need this appointment.

Missed appointments cost the NHS money and more importantly these appointments could have been offered to other patients.

We would appreciate it, if you know you cannot attend an appointment, that you cancel within at least 4 hours or earlier if possible this allows us to offer to other patients.

To cancel you appointment please call
01376 552508 or
reply to your text reminder confirming you wish to cancel.


From 1 January 2018 we will be monitoring patients that do not attend

  • If you fail to attend your appointment without informing us we will contact you on each occasion and record this in you medical record.
  • If you fail to attend 3 appointments in a 12 month period without a valid reason, you may be removed from the practice list and asked to find an alternative GP.

Our full DNA Policy can be viewed here.



 
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