Welcome to Blyths Meadow Surgery

BRAINTREE PCN SURVEY ENHANCED ACCESS IN GENERAL PRACTICE

Braintree Primary Care Network is a group of GP practices working together to deliver services and population health management at scale in line with the NHS GP contract. The PCN has been set many objectives, one of which (commencing October 2022) is to deliver Primary Care services over and above core opening hours, namely 6.30pm-8.00pm weekdays and 9.00am-5.00pm on Saturdays. There may be local discretion. As a PCN we are expected to offer 60 minutes of clinical time per 1000 registered patients. Braintree PCN has 53,759.31 registered patients.

We have been asked to undertake patient engagement, to ensure enhanced services meet the needs of the local population.

Please click on this link to complete the patient survey https://www.surveymonkey.co.uk/r/QYZSGD8

Wearing of Face Masks from 27 January 2022: -

The Government has relaxed the rules on wearing of face masks/shields from the above date, however NHS settings including GP surgeries have been advised that all patients visiting the surgery should wear a face mask or shield.  We appreciate some of our patients are exempt, however a face shield will not restrict your breathing and allows for you, for the short while you are in the surgery waiting to be seen provide protection for other services users and our own staff whether clinical or non-clinical.

We thank you in advance for your co-operation.

Referral Support Service Contact details & My Planned Care NHS:

If you are calling about your referral to hospital to see a consultant, please call the Referral Support Service on Patient line 0300 123 0771 between 8am - 6pm Monday to Friday.  This service is unable to to advise if you have been referred for a scan.

To help you prepare and find support for your upcoming hospital treatment including waiting times:

My Planned Care NHS

Demonstrating your COVID vaccine status:  From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from: 

• the NHS App which you can download from app stores 

• the NHS website 

• 119 - by requesting a paper letter

You will need to register to use the online services, if you have not already. It may take more than a week for your identity to be checked and verified.

If you cannot access the online services, and you have had both doses of the vaccine, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel outside the UK in the near future and have had your second dose more than 5 working days ago. It may take up to 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status. Please do not contact the practice about your COVID-19 vaccination status unless you have been advised to by the 119 service.

When you're planning your travel, you should check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is enough time to get proof of your COVID-19 vaccination status before you are due to travel.

Non Attendance of Appointments

The practice has to deal with missed appointment every week due to patients not giving us notice that they would not be attending. These "did not attends" (DNAs) are a waste of appointments that could be given to other patients. 

Due to the increasing pressures faced by the practice this is not something that we can allow to continue.  We will be monitoring those patients that do not attend on a regular basis. If you miss 3 appointments in a 12 month period, without a valid reason, you may be removed from the practice list and asked to register elsewhere.

For more information click here or the DNA Policy link in the menu to the right. 

New Patient Registrations - our practice registration is now open.

Friends and Family Test - take the survey now

How likely are you to recommend our service to friends and family if they needed similar care or treatment?

Please complete a post card in the surgery or complete our survey online by clicking here or on the Friend and Family Test link to the right.

By completing this survey you will help us learn more about what you think of your experience - what you like and what you think we could improve.